Terms and Conditions

**Terms and Conditions** Welcome to Material Desire. By accessing and using our website and services, you agree to be bound by the following terms and conditions. **1. Acceptance of Terms** By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services. **2. Services** Material Desire provides premium hard surface materials for luxury residential projects. We offer product consultation, supply, and installation services as described on our website. **3. Quotations and Pricing** - All quotations provided are estimates only and are valid for 30 days from the date of issue - Prices are subject to change without notice due to market conditions or supplier pricing adjustments - Final pricing will be confirmed in a formal purchase agreement - Quotations do not constitute a binding offer **4. Orders and Payment** - Orders are confirmed upon receipt of deposit payment - Payment terms are as specified in the formal quotation - We reserve the right to cancel orders if payment is not received within the specified timeframe - Title to goods remains with Material Desire until full payment is received **5. Delivery and Installation** - Delivery dates are estimates and may be subject to change - We are not liable for delays caused by circumstances beyond our control - Installation services are subject to site accessibility and conditions - Additional charges may apply for site conditions requiring extra work **6. Returns and Refunds** - Custom or specially ordered products are non-returnable and non-refundable - Standard products may be returned within 14 days in original condition, subject to a restocking fee - Refunds will be processed within 14 business days of receiving returned goods **7. Warranty** - Products are covered by manufacturer warranties - Installation work is warranted for a period of 12 months from completion - Warranty does not cover damage caused by misuse, improper maintenance, or third-party work **8. Intellectual Property** All content on this website, including text, images, and designs, is the property of Material Desire and protected by intellectual property laws. You may not reproduce or distribute any content without our written permission. **9. Limitation of Liability** Material Desire shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the value of the products or services provided. **10. Governing Law** These Terms and Conditions are governed by the laws of Thailand. Any disputes shall be resolved in the courts of Thailand. **11. Contact** For questions about these Terms and Conditions, please contact us at thorr.living@gmail.com.